Frequently Asked Questions

Are online mental health services secure and confidential?

I offer telehealth services through a secure online platforms such as doxy.me and GoToMeeting, which both meet the highest standards for protecting sensitive information.

I want to access counselling services. What are the first steps?

The first step to accessing my services is filling out the contact form at the bottom of this page.

I will contact you within 24 hours to let you know about current availability and services, and if possible, to schedule a free meet-and-greet.

Counselling and Consultation Fees

20-minute Meet and Greet: Free

60-minute Counselling/Consultation Session: $130 USD

90-minute Counselling/Consultation Session: $190 USD

*I offer discounts for groups and those who register for certification packages.

Tax is included in the fee.

I provide professional invoices for each session via email using Stripe technology, which will allow you to pay via credit card or PayPal. 

Are counselling fees covered by my health insurance?

Depending on your current health insurance provider or employee benefit plan, services may be covered in full or in part.

I encourage you to inquire with your provider regarding the coverage telehealth services.

Feel free to contact me for more information on coverage. With your authorization, I am happy to provide your health insurance provider with any requested information.

I am an EMDR therapist. Can consultation with you count towards my EMDRIA certification?

Yes. I provide consultation to newly trained EMDR therapists working towards EMDRIA certification, or experienced EMDR therapists looking to expand their skillset in applying EMDR with specific populations, such as sexual abuse & violence survivors, with complex trauma survivors, and in working cross-culturally. I also work with EMDR therapists looking to adopt a more somatic, body-centered and creative approach to their EMDR work.

Do you provide group EMDR consultation?

Yes. I provide small group consultation with up to 4 members per group. You can accrue both individual and group hours towards certification in groups that are focused on case consultation. I normally run 3-4 groups per year of 10x 2h sessions, which will allow you to complete 15 out of 20 hours required consultation hours for certification. For more information about groups and consultation packages, please go to my EMDR Consultation page.

Please contact me to inquire about my next group openings.

I am an art therapist. Can consultation with you count towards my registration with the Canadian Art Therapy Association?

Yes. I am listed as a registered supervisor with CATA. To become a Registered Canadian Art Therapist you require 50 hours of supervision from an approved supervisor.

I would like to book an online or in-person training on creative approaches to trauma recovery with you. What are my first steps?

If you are interested in receiving training for you or your staff with a focus on a specific topic related to trauma recovery, complex trauma, art therapy, trauma sensitive yoga, self care and preventing vicarious traumatization, cross-cultural work and cultural sensitivity, or any other topic, please contact me using the form below to make an inquiry.

Contact Me

Ask a question or book an appointment below. For emergencies call 911 or visit your nearest hospital

jenmarchand@naturebasedemdr.com